Solution. n. The act of solving a problem, question, etc.

We certainly agree that any solution should be tied directly to the problem it is trying to solve. Our solutions focus on problems that a web site can help fix. These problems might sound like:

• "Frank, it seems our customers don't know what we do"
• "Sarah, I keep answering the same question over and over on the phone"
• "Joe said he can't find us in Google or Yahoo"
• "June, our staff are not on the same page"
  

These problems may take a few steps to be solved, but even the first step can make a significant impact. To stay focused, part of our service is a process that highlights the vital issues and develops a plan toward a solution.

What about my industry?

All industries either are using the Internet or soon will be for business. Statistics continue to show how the web is transforming how we conduct business and learn about products and services. Another common factor in business is people. People continue to flock to the Internet in droves and an overwhelming number of them are looking to use the web to research and make purchases.

The connector between the Internet and these users is a web site -- a place for information and follow up related to the business -- and many companies, in all industries still don't have one. Many have one but would rather not talk about it. Still others have one and don't know what to do with it or whether they should have one at all.

With clients in many industries such as healthcare, automotive, retail, professional services, manufacturing, not-for-profit, and education, we have shown that our services can help solve a broad range of problems.

How do I know your solution will work for me?

We certainly do not claim to be magicians or fortune tellers. What we do promise is that we will always spend the time necessary to investigate your situation and explain our recommendation -- including why and how we came to our conclusions. We pay attention to details like your competitors, industry trends, and user behavior in general to provide a very personal and extensive solution tied directly to the needs expressed or uncovered during the process.

Have your solutions worked for others?

We believe linking our services to specific problems we are trying to solve provides a higher level of service than simply selling technology or a generic service. We receive feedback from clients and make some of these example available on our site. A few are included below for your reference and we hope their word encourages you to at least ask a few more questions.

• SpeedFreaks (Entertainment)
• Orange Line Oil (Automotive)
• Corona Norco Association of REALTORS (Real Estate)
  

How do I get started?

We start the process by asking a few general questions about your goals and time frame to make sure you get the priority you need. Please call us at 866-396-4625 or drop us a note through this web site. Someone from the Enthusiast team that doesn't talk in geek-speek will be in touch with you right away.