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CNAR: "The customer service is impeccable."

Corona Norco Association of REALTORS


July 05, 2006
Found in: Articles : Success Stories : Real Estate :


Thank you for your interest in Enthusiast. We think the best explanation of what we do comes from our clients. This is a letter from a growing REALTOR Association regarding a recent project. You can see the published version here.

We are excited about the opportunity to help you meet your goals and would love to talk more. Feel free to schedule a free 30 minute Goal Discussion at your convenience - there is no obligation!

CNAR logo large

Paul Ekstrand
ENTHUSIAST, INC.
901 S. Magnolia Ave.
Monrovia, CA 91016



Dear Paul:

This correspondence is forwarded to you on behalf of the service and most specifically the website design implementation for Corona Norco Association of REALTORS? website provided by ENTHUSIAST, INC.

Our Association began the process of redesigning a website and logo last August. We ultimately hired ENTHUSIAST, INC. and began the detailed design and structure of operation for an efficient and expedient Website for our members. A goal set was determined and we immediately began working on the logo and front-end appearance of the site. Our expectations were exceeded at each venue with both Enthusiast, Inc. and their Design Cooperative.

We set completion dates and met those with ease and our Board of Directors are continually pleased with the results and the timely communication I was able to afford in my reports monthly.

Once the Website went live we had an overwhelming energy from our members who indicated an ease moving through the site and were ecstatic with the online store, bill payment options and online PDF and secure forms.

We have added services and reports to improve our in-house processing speed and accuracy and have never received a “NO” from Enthusiast, Inc. The customer service is impeccable. They have successfully handled challenges as an opportunity to design a way to accommodate our specific needs and we appreciate this response wholeheartedly.

We received a recommendation to Enthusiast, Inc. and have since formed a bond and business relationship that we can count on and feel confident about for many years to come. I would highly recommend the service and creative skills offered to any association with the desire to provide an excellent website to their membership.

Should you require any further assistance, please feel free to contact me personally.

Sincerely,



Lisa Martin
Executive Vice President

Also mentioned in this letter was the redesign effort which was the initial motivator for this project. At a glance, you can see the increase in professionalism and impact with the new design:

CNAR oldOriginalCNAR newCurrent

CNAR Reference LetterCorona Norco Association of REALTORS Reference Letter


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